Terms & Conditions

Reservations, deposits and cancellations

All cancellations must be made by placing a phone call and also sending an email requesting the same. All deposits (30%) are non-refundable.

Cancellations for all vehicles must be made at least 48 hours before the expected pickup time. Limousines, mini-buses and motor coaches cancelled less than 72 hours before charter time will be billed at 100%.

Flights and delays

Each client is responsible to notify us of all airline changes, delays, cancellations and missed flights. Delayed flights are billed after flight arrival. Airline Limousine Service assumes no responsibility for flight information other than what is listed above.

Conduct and vehicle policies

• Please observe our non-smoking policy. Smoking is not permitted in any of our vehicles.
• Alcohol consumption and drug use are prohibited by law.
• It is illegal to stand through the sunroof.
• Vehicles cannot be loaded beyond seating capacity.
• The driver may terminate the charter at any time without refund if they deem the party unruly or endangering the safe operation of the vehicle.
• We assume no responsibility for articles left in vehicles.

Damages

The client is responsible for their guests and assumes full financial responsibility for any damage to the vehicle, whether by accident, neglect or intent, caused during the rental by them or any member of their party. A fee of $1,000.00 applies for each carpet or seat burn. The sanitation fee is $500.00.

Delays, substitutions and credits

Airline Limousine Service will not be responsible for any delays or inconveniences due to traffic, unforeseen mechanical failures or situations deemed an "Act of God". Airline Limousine Service reserves the right to substitute alternative vehicles in the event of an occurrence beyond our control.

Once the contracted number of hours has been completed, Airline Limousine Service will not refund or credit any money back. If there is a reason for credit, it will only be credited towards your next reservation. That is the only provision we will honor under this contract.

Payment

Providing your credit card over the phone means you have authorized Airline Limousine Service to debit the agreed amount without any other signed authorization. By accepting our service, the client assumes full financial responsibility for all payments due at the end of the charter, including overtime (which applies after the first 15 minutes beyond the prearranged time described on the run sheet), wait time, gratuity and damage fees.

Questions about these terms? Call 770-885-5429 or email [email protected].